Keeping customers coming back is just as important as getting them in the door. KUKUI’s Follow Up Module helps auto repair shops build lasting relationships through personal, meaningful connections—turning simple follow-ups into more appointments, higher approvals, and increased revenue.
Many shops aren’t taking advantage of this simple but powerful tool. And the numbers prove it. At KUKUI, we see firsthand how shops that consistently engage with their Google Reviews improve their online presence and attract more business.
Karim Morsli, of Winkler Automotive, has a daily reminder posted in the shop that reads, “If serving is below you, leadership is beyond you.” Karim, who transitioned from a career in engineering...